- A member fills out an online form to recommend a product, service, or package of products and services, and then submits the recommendation.
- DSM staff assigns the recommended deal to the DSM Marketing Executive (DME), who will visit the supplier onsite and convince them to sell the deal on DSM.
- The DME pays a site visit to the supplier, informs them that their deal has been recommended by a DSM member to be sold on DSM, and explains the benefits of selling the deal on DSM.
- If the supplier disagrees to sell the deal on DSM, then the DME will have to return the deal back to DME task pool, with the reason for returning being the supplier is not interested to onboard their deal on DSM.
- If the supplier agrees to sell the deal on DSM, check to see if the supplier is registered. If not then the DME will register the supplier on DSM (if they don't have an account yet), and fill in the details of the deal, as confirmed by the supplier, on the DME online form.
- The DME submits the online form to the supplier, who must approve or reject the details, with the reasons why the deal is rejected. If the supplier approves the deal, it will move to the DSM team for final approval. If the supplier rejects the form, it is returned to the DME, who must correct the issues and re-submit it to the supplier for approval, or return the deal to DSM with reasons for its return to the DME task pool.
- Upon DSM's final approval, the deal will be added to the Product/Service menu for members to view and pre-order. If DSM disapproves the deal, it will be returned to the supplier with the reason for disapproval.
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